State Farm® Insurance Agent Andy Van Horn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Do Danny
October 7, 2026
"This review is about State Farm corporate claims handling, not this local office. My July 2025 claim was mishandled at the corporate level: liability was undisputed (police cited the other driver for no license/failure to yield), but corporate refused to confirm release of my totaled car to Progressive for appraisal despite repeated written requests. Local staff may be fine, but corporate claims support was unresponsive and full of valuation errors."
"Sorry to hear this, Do. If you’d like to talk more, please contact our team so we can listen and respond.
Andy Van Horn - State Farm Insurance Agent"
Jim Phillips
October 6, 2026
"Responsive to request.."
"A sincere thank-you for your review, Jim. We truly value your business and your kind words.
Andy Van Horn - State Farm Insurance Agent"
TechWizard
October 5, 2026
"Recently relocated from Iowa to Nebraska. Andy's team facilitated a seamless policy rewrite on a short schedule. Excellent communication."
"Thank you for the 5-star review,! We’re thrilled to hear you had such a great experience with us here in Gretna.
Andy Van Horn - State Farm Insurance Agent"
Bell
September 28, 2026
"Brianna is a rockstar! Very knowledgeable, fast , friendly and efficient. Been with state farm for many years and she is one of the best I've worked with for my coverages."
Lawrence Gilbert
September 24, 2026
"I get the very best service ever from them"
Jon Milbrandt
September 18, 2026
"Great office staff to work with! Always very helpful and are quick to get quotes and answers to your questions. Highly recommend for all insurance needs!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Randy McGeorge
September 17, 2026
"Brianna is a pleasure to work with. She is easy going, knows her client and the insurance. Talks me through my insurance and asks good questions and makes recommendations when necessary. Ask around great experience."
"Thanks, Randy! We’re happy to see your review and thrilled you had a positive experience at our Gretna office.
Andy Van Horn - State Farm Insurance Agent"
Tom Whitmore
September 15, 2026
"As a long-time customer, I very much appreciate the exceptional attention and service I have received from Andy Van Horn agency."
Jolene Keiter
September 11, 2026
"Brianna was very helpful and very pleasant. We will recommend State Farm to our friends."
Donald Tyson
September 4, 2026
"Michyla was very professional and knowledgeable. We discussed and she answered all my questions about my policy's to my satisfaction. An excellent presentation. I do like State Farm App very much."
"Thanks for the 5-star shout-out, Donald! We’re so glad you found value in working with us for your insurance. Thanks for being a State Farm customer!
Andy Van Horn - State Farm Insurance Agent"
Jesslyn Rivera
September 3, 2026
"Super helpful and friendly staff!!"
"You rock, Jesslyn! We appreciate your support and positive review of our Gretna State Farm team. Please let us know whenever we can do anything for you.
Andy Van Horn - State Farm Insurance Agent"
Jerry Heinauer
September 1, 2026
"Brianna and the State Farm personnel at Andy Van Horn’s office were wonderful to work with. Brianna was efficient, friendly and professional. After comparing several different insurance companies, I went with State Farm as they provided the same coverage at a better price and the customer service was exceptional."
"Thank you for highlighting our service, Jerry! We’re proud to help our Gretna neighbors find peace of mind.
Andy Van Horn - State Farm Insurance Agent"
Emmanuel Fuentes
August 31, 2026
"Michyla and Brianna have been always been great to work with! They make the process extremely easy and I love that I can talk to a local person or walk into an office. 10/10 experience!"
"You rock, Emmanuel! We appreciate your support and positive review of our Gretna State Farm team. Please let us know whenever we can do anything for you.
Andy Van Horn - State Farm Insurance Agent"
Craig Cook
August 31, 2026
"Brianna is courteous, friendly and knowledgable. A pleasure to work with."
"Thanks, Craig! We’re happy to see your review and thrilled you had a positive experience at our Gretna office.
Andy Van Horn - State Farm Insurance Agent"
yifan
August 11, 2026
"Michyla is very nice and helpful to go over and customize my insurance and quote."
"Wow, thank you,! We’re so grateful to have amazing customers like you. Thank you for trusting us for your insurance needs, we're always here for you.
Andy Van Horn - State Farm Insurance Agent"
Bob Harris
August 11, 2026
"Very helpful. Always willing to go the extra mile"
"A sincere thank-you for your review, Bob. We truly value your business and your kind words.
Andy Van Horn - State Farm Insurance Agent"
Laura Monen
August 8, 2026
"THses guys and women are the best. Very efficient, quick service friendly and knowledgable. i highly recomend them as an agency"
"Hi Laura, thank you for the review! We appreciate your business!"
Glenn Nierman
August 7, 2026
"Prompt to answer questions & friendly service!"
"Thanks, Glenn! We’re happy to see your review and thrilled you had a positive experience at our Gretna office.
Andy Van Horn - State Farm Insurance Agent"
Jim Wegner
August 7, 2026
"Brianna did an awesome review! She answered every question I had. Discussed changes I wanted to make She's very friendly & professional. I highly recommend this agency!"
"We’re thrilled to have exceeded your expectations, Jim! Thank you for sharing your experience with our Gretna State Farm office.
Andy Van Horn - State Farm Insurance Agent"
Scott Lamb
August 5, 2026
"Enjoy working with them. It is always a pleasure!"
"Hi Scott, we are so glad we were able to help you with your insurance needs! We appreciate your business and your review!"
Kim Banks
August 5, 2026
"Customer Service has been awesome!
Anytime I have a question or needed help on a claim They have been there 100% for"
"Wow, thank you, Kim! We’re so grateful to have amazing customers like you. Thank you for trusting us for your insurance needs, we're always here for you.
Andy Van Horn - State Farm Insurance Agent"
Maddie Horn
August 4, 2026
"Brianna was such a big help getting me a quote and walking me through insurance for my car!"
"Thank you, Maddie, for being a valued part of the State Farm family. We love serving customers like you!
Andy Van Horn - State Farm Insurance Agent"
Ryan Locke
August 4, 2026
"Switched to State Farm after numerous issues with our former providers responsiveness. Completely new day dealing with Andy's office. Responsive, true concern, and always willing to answer questions. Have been recommending them to EVERYONE!"
"A sincere thank-you for your review, Ryan. We truly value your business and your kind words.
Andy Van Horn - State Farm Insurance Agent"
Ghasan Khalaf
July 28, 2026
"Brianna Duffek was very helpful assisting me with getting a renters insurance."
"Thank you for the wonderful review! It means so much to our Gretna team to know we’re helping neighbors feel protected and cared for.
Andy Van Horn - State Farm Insurance Agent"
John Heck
July 23, 2026
"Brianna was direct,
well informed, and
flexible. Excellent turnaround time
on requested changes."
"Thank you for sharing your thoughts! We’re so glad you’re happy with our service at our Gretna State Farm office. If you ever have questions or need help, we’re always here for you.
Andy Van Horn - State Farm Insurance Agent"